Privacy Policy
Last updated: February 10, 2026
Auldene("we," "us," or "our") operates the website Auldene.shop. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or place an order.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit Auldene.shop, we may collect the following information:
Personal information you provide directly, such as your name, email address, shipping address, billing address, phone number, and payment details when you place an order or contact us.
Information collected automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing data collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
Process and fulfil your orders, including shipping and payment processing. Communicate with you about your order, respond to enquiries, and provide customer support. Improve our website, products, and services. Comply with legal obligations under applicable UK law. Detect and prevent fraud or unauthorised activity.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers include Shopify (our e-commerce platform), payment processors (Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay), and shipping carriers. All third parties are required to handle your data securely and only for the purposes we specify.
We may also disclose your information if required to do so by law or in response to valid legal requests by public authorities.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. Order data is retained for a minimum period as required by UK tax and accounting regulations.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access the personal data we hold about you. Request correction of inaccurate or incomplete data. Request deletion of your personal data, subject to legal obligations. Object to or restrict the processing of your data. Request data portability. Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at contactauldene@gmail.com. We will respond to your request within 30 days.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All transactions are processed through secure, encrypted connections.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy.
please contact us:
6 DONAGHBROOK DRIVE BALLYMONEY BT53 7EF
Owner: Cory James Moore
Email: contactauldene@gmail.com
Phone: +44 7418 602275
Business Hours: Monday–Friday, 9:00–18:00 (UK time)
